Skills & Competencies for Cafeteria Manager
Cafeteria Manager job profile
Book a Demo and Receive a Sample Job ProfileJOB SUMMARY for Cafeteria Manager
Manages an on site company cafeteria.
JOB RESPONSIBILITIES for Cafeteria Manager
Oversees operations including ordering, inventory, meal planning, food preparation, and service. Ensures operations are in compliance with all food safety and sanitation regulations. Manages and trains cafeteria staff.
Cafeteria Manager SALARY RANGE
BASE 50%
$80,386
TOTAL 50%
$81,161
Job Level
M00
Job Code
HS08000042
Education/Degree
Associate's Degree
Reports To
Head of a Unit/Department
Cafeteria Manager Skills and Competencies List
10 general skills or competencies (Job family competencies) for Cafeteria Manager
1
Job Family Competencies –
Operations Management
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Explains basic management and budgeting principles and techniques.
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Level 2 Behaviors
(Light Experience)
Enters daily activities into the database and operations management information systems.
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Level 3 Behaviors
(Moderate Experience)
Monitors expenses and budgeting to help our organization optimize costs and benefits.
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Level 4 Behaviors
(Extensive Experience)
Oversees the operations departments to align with our organization's strategic goals.
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Level 5 Behaviors
(Mastery)
Develops policies and best practices in supervising production processes and service delivery.
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2
Job Family Competencies –
Customer Satisfaction
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Explains the framework process used to monitor and ensure customer satisfaction.
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Level 2 Behaviors
(Light Experience)
Collects customer feedback to support the analysis of customer satisfaction scores.
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Level 3 Behaviors
(Moderate Experience)
Handles challenges and issues that affect high level customer satisfaction.
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Level 4 Behaviors
(Extensive Experience)
Integrates customer service analytics to forecast customers' future needs and maximize satisfaction.
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Level 5 Behaviors
(Mastery)
Establishes policies and procedures to align our core values with customer service goals.
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3
Cafeteria Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Cafeteria Manager
Proficiency Level - 4
5
Competency for -
Cafeteria Manager
Proficiency Level - 5
11 soft skills or competencies (core competencies) for Cafeteria Manager
1
Core Competencies –
Standard Operating Procedures (SOP)
Proficiency Level -3
Level 1 Behaviors
(General Familiarity)
Discusses the considerations and concerns on applying SOP for the first time.
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Level 2 Behaviors
(Light Experience)
Gathers information on workflows and business controlling points.
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Level 3 Behaviors
(Moderate Experience)
Maintains the accuracy of SOPs to provide consistent guidance in our workplace.
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Level 4 Behaviors
(Extensive Experience)
Leverages the use of SOPs to solve business and operation problems.
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Level 5 Behaviors
(Mastery)
Keeps abreast of industry regulation and its effect on our internal SOPs.
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2
Core Competencies –
Budgeting
Proficiency Level -2
Level 1 Behaviors
(General Familiarity)
Explains the different purposes and uses of our organization's budgets.
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Level 2 Behaviors
(Light Experience)
Produces budget reports showing planned vs. actual variances highlighted and explained.
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Level 3 Behaviors
(Moderate Experience)
Reviews and helps approve major budget adjustments to negotiate and reconcile line variances.
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Level 4 Behaviors
(Extensive Experience)
Monitors budgeting processes to ensure adherence to our organization's financial practices and standards.
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Level 5 Behaviors
(Mastery)
Establishes operating procedures to guide the consistency and repeatability of our budgeting processes.
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3
Cafeteria Manager
- Skill and Competency
Proficiency Level - 3
4
Skill and Competency -
Cafeteria Manager
Proficiency Level - 4
5
Competency for -
Cafeteria Manager
Proficiency Level - 5
Summary of Cafeteria Manager skills and competencies
There are 0 hard skills for Cafeteria Manager.
10 general skills for Cafeteria Manager, Operations Management, Customer Satisfaction, Safety Policies and Procedures, etc.
11 soft skills for Cafeteria Manager, Standard Operating Procedures (SOP), Budgeting, Planning and Organizing, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Cafeteria Manager, he or she needs to be skilled in Standard Operating Procedures (SOP), be proficient in Budgeting, and be proficient in Planning and Organizing.
10 general skills for Cafeteria Manager, Operations Management, Customer Satisfaction, Safety Policies and Procedures, etc.
11 soft skills for Cafeteria Manager, Standard Operating Procedures (SOP), Budgeting, Planning and Organizing, etc.
While the list totals 21 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Cafeteria Manager, he or she needs to be skilled in Standard Operating Procedures (SOP), be proficient in Budgeting, and be proficient in Planning and Organizing.
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